Conditions d’utilisation

Last Updated: April 5, 2025

1. Introduction and Scope

Welcome to Ryborn (“we,” “our,” or “us”). These Terms and Conditions govern your access to and use of www.ryborn.com (the “Website”) and all products and services offered through our online store. By accessing or using our Website, you agree to be bound by these Terms and Conditions. We adhere to Google Merchant Center guidelines to ensure transparency, secure transactions, and customer satisfaction.

2. User Agreement

2.1 Age Requirements
You must be at least 18 years of age to make purchases on our Website. By using our Website, you confirm that you are at least 18 years old and have the legal capacity to enter into binding contracts.

2.2 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized access or use of your account.

3. Product Information and Availability

3.1 Product Descriptions
We strive to display product images and descriptions accurately. However, we cannot guarantee that your device’s screen will display colors or details with complete precision. We reserve the right to modify or discontinue products at any time without notice.

3.2 Inventory
All products are subject to availability. We may limit quantities and correct any pricing or listing errors at our discretion.

4. Order Placement and Acceptance

4.1 Order Process
Your order submission represents an offer to purchase. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.

4.2 Order Confirmation
Once your order is placed, you will receive an email confirmation. This email acknowledges your order but does not constitute its acceptance.

5. Payment Terms

5.1 Accepted Payment Methods
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure options displayed at checkout.

5.2 Pricing and Taxes

  • All prices are displayed in Euros (€).

  • Prices are subject to change without notice.

  • Applicable VAT will be added based on your shipping address.

  • Customers are responsible for any additional customs or import taxes outside of France.

6. Shipping, Delivery, and Risk of Loss

6.1 Shipping Policy
We ship primarily to France, Belgium, and Switzerland.

Shipping Rates:

  • France: €4.90 (Standard) | Free on orders over €60

  • Belgium: €7.90 (Standard)

  • Switzerland: €9.90 (Standard)

Delivery Time:

  • Orders are processed within 1–2 business days.

  • Standard delivery time: 3–7 business days, depending on location.

  • Tracking information will be provided when available.

6.2 Risk of Loss
Risk transfers to the customer upon delivery. Please inspect packages upon receipt and report any damage immediately. Retain original packaging for any claims.

7. Returns, Refunds, and Exchanges

7.1 Return Policy

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, unopened, and in original packaging.

  • Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.

7.2 Refund Process
Refunds are issued to the original payment method within 3–7 business days after we receive the returned product.

8. Intellectual Property Rights

8.1 Copyright
All website content, including text, logos, images, and software, is the property of Ryborn or its licensors and protected by applicable copyright laws.

8.2 Trademarks
All trademarks, logos, and brand names are owned by Ryborn or respective trademark holders.

9. User Conduct

Users agree not to:

  • Use the Website for illegal or unauthorized purposes

  • Attempt to hack or compromise our systems

  • Interfere with Website functionality

  • Provide false or misleading information

10. Privacy Policy and Data Protection

10.1 Data Collection
We collect and process personal data as outlined in our [Privacy Policy]. By using our Website, you consent to such processing and confirm the accuracy of the data you provide.

10.2 Data Security
We use appropriate technical and security measures to protect your personal information.

11. Disclaimers and Limitation of Liability

11.1 Warranty Disclaimer
All products and services are provided “as is” without any warranties, express or implied.

11.2 Limitation of Liability
Ryborn shall not be liable for any indirect, incidental, or consequential damages resulting from use of the Website or products purchased.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of France. Any disputes shall be exclusively resolved in the courts located in France.

13. Modification of Terms

We may update these Terms at any time. Changes are effective immediately upon posting. Continued use of the Website implies acceptance of the modified terms.

Contact Information

Ryborn Customer Service
Business: Ryborn
Email: ryborn.th@gmail.com
Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM (CET)